Thank you for choosing i9 essentials! Below is our shipping policy:

1. Shipping Locations

We ship to most locations within the United States. At this time, we do not ship internationally.

2. Shipping Methods

We have a variety of shipping methods, including USPS, UPS, and FedEx. The shipping carrier used will depend on the size and weight of the package and the delivery location.

3. Shipping Times

We strive to process and ship all orders within 1-2 business days of receiving them. Shipping times will vary depending on the shipping method selected and the delivery location. Estimated shipping times are as follows:

  • Standard shipping: 3-7 business days
  • Expedited shipping: 2-3 business days
  • Overnight shipping: 1-2 business days

Please note that these are estimated shipping times and are not guaranteed. Shipping times may be longer during peak holiday seasons or due to unforeseen circumstances, such as extreme weather conditions or natural disasters.

4. Shipping Rates

Shipping rates are calculated based on the weight and size of the package, the shipping method selected, and the delivery location. Shipping prices will be displayed at checkout before you complete your purchase.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to track your package online.

6. Shipping Delays

In the event of a shipping delay, we will do our best to keep you informed about the status of your order. If your package is significantly delayed, we may offer to refund your shipping fees or provide you with a store credit.

7. Damaged or Lost Packages

Contact us immediately if your shipment arrives broken or is lost in transit. We will resolve the issue with the shipping company and either send you a replacement or issue a refund.

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us.

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